Managed IT

Predictable IT support. Three tiers. One flat fee.

Flat monthly support for your entire IT environment. Pricing confirmed after a diagnostic consultation.

  • Basic care

    Essential

    Ideal for 5–15 staff · Early-stage businesses

    From $799 / month

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    What's included

    • Remote helpdesk — business hours
    • Core device monitoring and alerting
    • Microsoft 365 / Google Workspace admin
    • Managed antivirus and endpoint protection
    • OS and application patch management
    • Staff onboarding and offboarding
    • Monthly activity report
  • Most popular

    Proactive

    Ideal for 10–40 staff · Growing businesses

    From $1,800 / month

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    What's included

    • Everything in Essential
    • Extended hours — 7am to 7pm
    • Endpoint detection and response (EDR)
    • Full backup monitoring and alerting
    • Security awareness training — annual
    • Quarterly IT strategy review
    • Priority response SLA
  • Premium care

    Priority

    Ideal for 20–75 staff · Complex environments

    From $2,999 / month

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    What's included

    • Everything in Proactive
    • 24/7 monitoring and incident response
    • Dedicated account manager
    • Cybersecurity and GRC advisory
    • Vulnerability assessment — bi-annual
    • Full IT roadmap and vendor management
    • Custom SLA and escalation paths

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Ready to find the right support tier?

Book a diagnostic consultation. We'll recommend the tier that fits your team size, risk profile, and growth plans — no overselling.

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